Tuesday, 2 April 2013

HOW TO MAINTAIN CUSTOMERS AND PROSPECTS


HOW TO MAINTAIN CUSTOMERS AND PROSPECTS

STEP 1: CLICK ON THE MAINTAIN TAB ON TOP LEFT CORNER. AND SELECT THE FIRST OPTION WHICH IS “CUSTOMERS/PRSPECTS…”







STEP 2: A WINDOW NAMED “MAINTAIN CUSTOMERS/ PROSPECTS” WILL BE OPENED.


STEP 3: IN GENERAL TAB WE WILL ENTER ALL THE REQUIRED DATA E.G CONTACT, ADDRESS, CITY CODE, COUNTRY, CUSTOMER TYPE, TELEPHONE AND ETC.. IF THE SHIPING ADDRESS IS DIFFERENT FROM THE ADDRESS OF CUSTOMER THEN WE WILL SELECT THE SHIPING ADDRESS FROM THE DROP DOWN LIST FOUND UNDER THE CONTACT.



STEP4: WE WILL ENTER DATA IN THE SALES DEFAULT TAB. THIS TAB IS REALTED TO SALES E.G SALES REPRESENTATIVE, GENERAL LEDGER SALES ACCOUNTS, PURCHASE ORDER NUMBER, SHIPPING DETAIL, RESALE NUMBER, PRICING LEVEL, TERMS AND CONDITIONS.



STEP 5: IN THIS STEP WE WILL ENTER THE DATA ABOUT PAYMENT TERMS AND CONDITIONS. E.G IF THE PAYMENT IS MADE THROUGH CARD THEN WHAT IS THE NAME OF CARDHOLDER’S, HIS ADDRESS, CITY, CREDIT CARD NUMBER, ETC




STEP 6: THIS STEP IF ABOUT CUSTOM FIELDS, WHICH WE CAN ENTER ACCORDING TO OUR REQUIREMENT, WE CAN CHANGE THE NAMES OF FIELDS IN THE CUSTOMER DEFAULT WINDOW.




STEP 7: THIS STEP IS THE LAST STEP IN MAINTAINING CUSTOMER/PROSPECTS. THIS IS ABOUT THE HISTORY OF THE CUSTOMER THAT HOW OLD HE/SHE IS AND DETAIL ABOUT HIS LAST INVOICE AND PAYMENTS.



THESE WERE ALL THE STEPS THROUGH WHICH WE CAN MAINTAIN CUSTOMERS AND PROSPECTS.
THANKS





SETTING UP CUSTOMER DEFAULT INFORMATION

STEP 1:  OPEN PEECHTREE AND CLICK ON THE MAINTAIN TAB ON TOP LEFT CORNER. THEN CLICK ON THE DEFAULT INFORMATION AND THN CLICK ON CUSTOMER.




STEP 2:  A WINDOW WITH THE NAME OF CUSTOMERS DETAIL WILL BE OPENED. THERE WILL BE FIVE TABS AS FOLLOWING:
1-                PAYMENT TERMS
2-                ACCOUNT AGING
3-                CUSTOM FIELDS
4-                FINANCE CHARGES
5-                PAY METHODS




STEP 3:  FIRST TAB (PAYMENT TERMS) IT INCLUDES FOLLOWING TERMS:
1)                C.O.D: IT MEANS CASH ON DELIVERY, PAYMENT WILL BE MADE ON THE TIME OF THE DELIVERY OF GOODS.
2)                PREPAID: IT MEANS THAT THE PAYMENT IS MADE IN ADVANCE.
3)                DUE IN NUMBER OF DAYS: IT MEANS THAT SOME SPECIFIC TIME PERIOD IS DIFINED IN WHICH THE PAYMENT SHOULD BE MADE E.G 30DAYS, 60 DAYS OR 90 DAYS.
4)                DUE ON DAY OF NEXT MONTH: THIS MEANS THAT THE PAYMENT WILL BE DUE ON A SPECIFIC DAY OF THE NEXT MONTH, IT IS OUR CHOICE TO SELECT WHAT EVER DAY WE WANT TO SELECT.
5)                DUE AT END OF MONTH: IT MEANS THAT THE PAYMENT WILL BE DUE ON THE END OF THE SAME MONTH IN WHICH THE SALE TOOK PLACE.



STEP 4: IN THIS STEP WE WILL SET DEFAULT TERMS FOR SALES AND SET DEFAULT FOR CREDIT LIMIT. TERMS ARE AS FOLLOWS:
1)                NET DUE IN : WE WILL FILL THE DAYS OF CREDIT LIMIT WE WANT.
2)                DISCOUNT IN: WE WILL FILL THE NUMBER OF DAYS IN WHICH TO OFFER DISCOUNT.
3)                DISCOUNT %: WE WILL FILL THE PERCENTAGE OF DISCOUNT WE WANT TO OFFER TO THE CUSTOMER.
4)                CREDIT LIMIT: IN THIS WE WILL FILL THE LIMIT OF CREDIT WE CAN OFFER TO A SPECIFIC CUSTOMER. E.G RS.250,000 OR RS.500,000.


STEP 5: WE WILL SET GENERAL LEDGER SALES ACCOUNT BY ENTERING THE SALES ACCOUNT. SECONDLY WE WILL ENETR THE SALE ACCOUNT FOR  THE DISCOUNT GENERAL LEDGER SALES ACCOUNT.



STEP 6:  IN THIS WE WILL OPEN THE 2ND TAB WHICH IS OF ACCOUNT AGING. IN THIS WE WILL SET THE INVOICING METHOD THROUGH TWO OPTIONS ONE IS:
1)    INVOICE DATE
2)    DUE DATE



STEP 7: THIS STEP IS AGING CATEGORIES, IN THIS STEP WE CAN SELECT THE NO.OF DAYS AND SET THE RANGE FOR AGING.





STEP 8: THIS STEP IS ABOUT THE 3RD TAB NAMED CUSTOM FIELDS. WE CAN EDIT FIELDS LABELS THROUGH THIS STEP AND IT ISOWN OUR WILL TO ENABLE OR DISABLE ANY FIELDSBY CHECKING OR UNCHECKING THE CHECK BOX AFTER EACH FIELD.



STEP 9: THIS STEP IS ABOUT THE 4TH TAB NAMED FINANCE CHARGES. FINANCE CHARGES ARE THOSE CHARGES WHICH ARE APPLICABLE IF THE CUSTOMER HAS MADETHE PAYMENT BUT IT WAS NOT IN THE DUE TIME. SO THE COMPANY CAN APPLY FINANCE CHARGES TO SUCH CUSTOMERS.




STEP10: IN THIS STEP WE CAN CHECK THE FINANCE CHARGING BOX, IT DEPENDS ON THE COMPANY THAT IF HE CHARGE THE FINANCE CHARGES OR NOT.


 


          THESE WERE THE STEPS FOR SETTING UP CUSTOMERS DEFAULT INFORMATION.

THANKS





No comments:

Post a Comment